1. Information We Collect

To provide online travel reservation services, account features, and influencer rewards, we collect the following categories of information:

• Account & Profile Information: Full name, email address, mobile phone number, profile photo, and password hash created upon registration.
• Passenger & Traveler Details: Names, gender, date of birth, passport details (for international flights), frequency flyer numbers, and special requests provided during booking.
• Financial & Payment Transaction Data: Payment gateway transaction IDs, payment method used (UPI, Credit/Debit Card, Net Banking, or DL Trips Travel Credits), billing address, and withdrawal bank account details (for influencers). Note: We do NOT store full credit/debit card numbers or CVV. All card transactions are processed securely through RBI-authorized payment aggregators (Razorpay).
• Referral & Travel Credits Activity: Referral link clicks, commission logs, reward credits, top-up receipts, and referral history.
• Technical & Device Data: IP address, browser type, operating system, unique device identifiers, and site interaction logs collected automatically when accessing our website.

2. How We Use Your Information

We use collected data exclusively for legitimate operational purposes:

3. Data Sharing & Third-Party Suppliers

DL Trips acts as an Online Travel Agency (OTA). To complete your bookings, we share relevant traveler information strictly with:

• Airlines & Hotel Partners: Operating carriers (e.g. IndiGo, Air India, SpiceJet, Akasa) and accommodation providers who require passenger/guest details to confirm itineraries.
• Global Distribution Systems (GDS) & Consolidators: Authorized B2B travel APIs (such as Bonton, TBO) for retrieving real-time fares and ticket issuance.
• Payment Aggregators: RBI-compliant payment gateways (Razorpay) to verify and process transactions securely.
• Legal & Regulatory Authorities: Government agencies, law enforcement, or aviation security regulators when mandated by law or court order.

We explicitly do NOT sell, rent, or trade your personal information to third-party telemarketers or external advertisers.

4. Security Safeguards & Data Storage

We enforce multi-layered security controls to protect your data from unauthorized access, alteration, disclosure, or destruction:

5. Data Retention & Your Rights

We retain your personal information for as long as your account remains active or as needed to comply with statutory accounting and tax regulations in India.

Under applicable data protection laws, you have the right to:

• Access a copy of your personal data stored in your DL Trips account.
• Request correction or updating of inaccurate personal or passenger information.
• Request account deletion and data anonymization (subject to retaining tax invoices as required by Indian GST regulations).
• Opt-out of promotional marketing communications via the unsubscribe link in our emails.